WhatsApp Business API
A fast and versatile two-way customer communication tool for businesses supporting unlimited users and devices.
Create templated messages and automated processes
Send and receive audio files, video, pdf, text, and documents
Integrate with your CRM for seamless communication
What is WhatsApp Business API?
WhatsApp Business API is the ideal tool for medium to large enterprises looking to grow their business and retain their customers. The API handles large volumes of messages from unlimited users and devices with ease.
COMMUNICATE
The communication platform is familiar to all WhatsApp users and free to use for customers. It can integrate seamlessly with various CRM systems to enhance client communication and offers the ability to respond to, or initiate conversations with pre-approved templated messages.
Templated messages require the approval of WhatsApp before sending, but we can assist and guide you in the approval process.
QUICK REPLY
WA Business API offers a ‘Quick Reply’ feature with prepopulated messages that speed up response time even further. This system also allows for synchronous messaging, offering real-time communication between your customers and your team.
ALL-FILE TRANSFER
The WA Business API allows for the transfer of various file types between a user and a business. This includes the ability to send and receive, amongst others, .AVI, .PDF, .DOC or .DOCX, .JPEG and .GIF files.
PERSONALISE
Businesses enjoy the benefits of sending branded, professional messages directly to their customer’s devices and personalising their service and communication.
Two ways to use the API
Write one or two paragraphs describing your product or services.
To be successful your content needs to be useful to your readers.
Start with the customer – find out what they want and give it to them.